This policy applies to our website www.epicureanproducts.com and to all other social media in which we participate.
When you participate in the www.epicureanproducts.com site, your privacy is assured. Strict security is in place to protect your confidentiality at all times in conformity with the National Privacy Principles prescribed by the Privacy Act (1988) and all other relevant statutes and laws of the Commonwealth of Australia and its States and Territories.
Please read the following policy for complete information on this important subject.
The types of information we collect:
In general, when you visit our websites wherever it is lawful and practical you do not have to tell us who you are, or reveal any personally identifiable information to us. Unless you specifically agree to tell us, we will never know who you are, and you are able to interact with our websites in a relatively anonymous way.
Personally identifiable information is defined as any specific data that could disclose you as an individual, such as your name, address, telephone number, credit card information or email address. When you visit our website our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is anonymous and does not identify you as an individual, nor will we combine it with information that does identify you as an individual. This information is collected and analysed to provide us with a greater understanding of how visitors use our website. We also provide the opportunity to comment via social media platforms and we reserve the right to amend or remove comments.
How we use or disclose the information we collect
In general, the information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfil your requests. We may also use personally identifiable information to perform other functions including, demographic analysis of site usage (what age are people who visit our site), customising advertising and content seen by our users, and improving our marketing and promotional efforts.
Apart from Epicurean products and our partners, we will not intentionally disclose any personally identifiable information and we do not sell, trade or rent such information to third parties (such as external advertisers or telemarketers).
Any personally identifiable information you provide will only be provided to third parties if:
• You consent to such a disclosure
• We are compelled or authorised to do so by law
• We reasonably believe there is a threat to someone's life or health
• Our website or business is sold to, or merged with another entity
The quality and security of the information we hold
Any information you provide to us is stored and held under generally accepted standards of technology and operational security in order to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel are provided access to personally identifiable information and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorised access to your personally identifiable information will be prevented.
Your participation on our websites
We will not collect sensitive information as defined in the National Privacy and Principles, including information regarding your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or union, sexual preferences or criminal record.
How to contact us for more information
If you have any concerns or complaints about the manner in which your personal information has been collected, used or disclosed by us, please contact us or write to us at 13-19 Industrial Place, Yandina, 4561 and our privacy officer will then attempt to resolve the issue. We recommend that you keep this information for future reference.